Site policy

Privacy Policy

This site is designed to explain California FTB and EDD issues and offer an optional follow-up form. This page explains what information may be collected and how it is used.

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Last updated April 2026

Response path Optional follow-up form

What this policy covers

This policy covers information collected through CaliforniaTaxNoticeHelp.com, including information you choose to submit through the optional follow-up form and basic site-usage data that may be collected by hosting, security, analytics, or infrastructure providers.

You can use the guide pages without submitting the form.

Quick scan

What to know first

The site itself is informational and can be used without submitting the contact form.
If you submit the form, the information you enter may be reviewed for follow-up about your request.
Form submissions are handled through Netlify Forms, may be stored in Netlify, and may trigger email notifications to the site operator.

Information you may provide

Name, phone number, and email address.
Amount claimed to owe.
Agency selection, such as FTB, EDD, IRS, or other, if provided.
Notice status, such as whether you received a notice, if provided.
A short description of your tax issue.

How information may be used

To review, route, and respond to your request.
To help determine whether the request may be appropriate for follow-up by the site operator, a licensed Enrolled Agent, or another service provider.
To improve the site's triage flow, content clarity, and follow-up process.
To maintain site security, limit spam, and troubleshoot technical issues.

Submission handling

The follow-up form is handled through Netlify Forms. Submissions may be stored in Netlify and may trigger email notifications to the site operator.

Form information may be reviewed by the site operator and may be shared with a small, curated group of licensed Enrolled Agents or service providers for follow-up, if appropriate.

Hosting logs and analytics

The site may use basic analytics, hosting logs, security logs, or similar infrastructure data to understand site usage, maintain security, troubleshoot errors, and improve the site. This may include information such as pages visited, browser or device information, referring pages, timestamps, and approximate location inferred from technical data.

What you can do now

Use the informational pages without submitting the form if you prefer.
Avoid including unnecessary sensitive information in the free-text field.
Use the follow-up form if you still want a response after reviewing the guides.

Updates to this policy

This policy may be updated as the site, form handling, analytics, or follow-up process changes.